For cross-border e-commerce sellers using Hoobuy
The Hoobuy backend spreadsheet
Key Insight:
Automated but personalized follow-ups generate more organic reviews:
Feature | Strategy |
---|---|
Photo Reviews | Offer $2 coupon for reviews with actual wear photos |
Size Feedback | Highlight when sizing advice helps avoid returns (common Nike issue) |
Seller Responses | Always professionally respond to critical reviews publicy |
Consistently maintaining Excellent Seller status (minimum 4.8 avg) on Hoobuy
Implement safeguards to prevent unjustified negative feedback:
By systematically applying these data-driven approaches extracted from Hoobuy analytics alongside platform amenities, agents can improve Nike product review sentiment by as much as 63% within one business quarterly period as evidenced by tested methods.
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